Effective date: August, 2025

1. Introduction
LupX Software (“we”, “our”, “us”) values your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal data when you visit https://www.lupx.ro/ or engage with our services: custom web/mobile development, QA & automation, project management, training, and hiring solutions.

2. Information We Collect https://www.lupx.ro/

• Contact Information: name, email address, company name, phone number when submitted via our contact form or email.
• Usage Data: pages visited, IP address, browser type, session duration, date/time stamps—automatically collected via cookies and analytics.
• Optional Info: LinkedIn or other profile links, CV files submitted during recruitment.

3. How We Use Your Data

• To respond to inquiries and provide requested information or quotes.
• To deliver services (e.g. project discussions, training coordination).
• To manage recruitment, including communication with candidates.
• To improve our website and services through analytics.
• To fulfill legal obligations (e.g. accounting, taxes, recordkeeping) as a Romanian-based company .

4. Legal Basis for Processing
Our processing is based on:

• Consent when you submit forms or engage with us.
• Legitimate interest for service improvement and analytics.
• Legal compliance for bookkeeping and contracts.

5. Cookies & Analytics
We use cookies and analytics tools to understand site usage, detect technical issues, and optimize user experience. You can manage or disable cookies via your browser settings.

6. Data Sharing & Disclosure

• With trusted third parties: analytics providers, cloud hosting, recruitment platforms, under confidentiality agreements.
• To comply with legal requirements, such as disclosing records to tax authorities or courts.
• With your consent, for additional services like marketing or recruitment referrals.

7. Data Retention

• Contact inquiries: kept until resolved plus up to 3 years for customer service reference.
• Project-related data: stored for at least 5 years post-completion in accordance with Romanian accounting laws.
• Recruitment info: kept up to 2 years unless otherwise requested.

8. Your Rights

You have the right to:

• Access your personal data.
• Correct inaccurate or incomplete data.
• Delete/erase your data (except when legal obligation requires retention).
• Restrict processing in certain cases.
• Object to processing (e.g., direct marketing).
• Portability of your data in a machine-readable format.
• Withdraw consent at any time (does not affect processing before withdrawal).

To exercise any of the above, please email contact@lupx.ro.

9. Security Measures
We implement administrative, technical, and physical security measures to protect your data from unauthorized access, loss, or misuse.

10. International Transfers
Data is processed in the EU. If shared with partners outside the EEA, we ensure adequate protection (e.g., standard contractual clauses).

11. Children’s Privacy
Our services are meant for businesses and professionals, not children under 16. We do not knowingly collect data from minors.

12. Links to Third Parties
Our site may link to external resources. We are not responsible for their privacy practices. Please review their policies separately.

13. Changes to This Policy
We may update this policy periodically. We will notify significant changes via a prominent announcement and update the effective date.

14. Contact Us
If you have questions, need access to your data, or want this policy clarified, contact us at:
contact@lupx.ro